cancel
Showing results for 
Search instead for 
Did you mean: 

5X data not available

Altair
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hello, I bought a new pay as you go sim and topped up £10. But I have only 3gb data instead of 15gb that promoted on o2 website. Can anyone tell me what I need to do to profit 5x data campaign?
Thanks.
Message 1 of 4
315 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122386 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Altair 

Usually the additional data kicks in when the original allowance is used.

You could always contact O2 if unsure it's been applied.

Try 0800 587 4005  or any numbers in this guide

Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 4
312 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 122386 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Altair 

Usually the additional data kicks in when the original allowance is used.

You could always contact O2 if unsure it's been applied.

Try 0800 587 4005  or any numbers in this guide

Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
313 Views

Altair
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thanks Cleoriff
Message 3 of 4
306 Views

Cleoriff
Level 94: Supreme
  • 122386 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

You're welcome @Altair 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 4
304 Views