Solved: Re: 50gb extra?

Cozybear1974 · ‎24-01-2023

Was sent a text offering an extra 50gb.

Still not received.

jonsie · ‎24-01-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎24-01-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

kazzzy · ‎22-02-2023

i have the same problem right now if anyone can help me please

Enlli · ‎22-02-2023

@kazzzy wrote:
i have the same problem right now if anyone can help me please

We are all customers here and cannot access accounts

Follow the advice above

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

50gb extra?

Sim

Device plan with VM

Can't dial

Can't do a SIM swap on MyO2

Upgrading to Ultimate Plan then downgrading after ...