Solved: Re: £5 pay as you go credit if register

Fran3 · ‎02-03-2022

Hi I got a text message from o2 stating if Inregistered I would get £5 free pay as you go credit but have not received it

MI5 · ‎02-03-2022

@Fran3

You also need to top up your sim card Guide How to Top Up (PAYG)

If you have done this and still not received the credit after 5 to 7 days, message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-03-2022

@Fran3

You also need to top up your sim card Guide How to Top Up (PAYG)

If you have done this and still not received the credit after 5 to 7 days, message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎02-03-2022

Hi @Fran3

You need to call O2 on 4445 or via social media

on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Fran3 · ‎02-03-2022

Thank you

MI5 · ‎02-03-2022

You're welcome @Fran3

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

£5 pay as you go credit if register

hi

Classic pay as you go sim

Replacement sim

O2 Simplicity

Sim