cancel
Showing results for 
Search instead for 
Did you mean: 

£5 pay as you go credit if register

Fran3
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi I got a text message from o2 stating if Inregistered I would get £5 free pay as you go credit but have not received it

Message 1 of 5
583 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144299 Posts
  • 634 Topics
  • 27660 Solutions
Registered:

@Fran3 

You also need to top up your sim card Guide How to Top Up (PAYG) 

If you have done this and still not received the credit after 5 to 7 days, message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 5
581 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 144299 Posts
  • 634 Topics
  • 27660 Solutions
Registered:

@Fran3 

You also need to top up your sim card Guide How to Top Up (PAYG) 

If you have done this and still not received the credit after 5 to 7 days, message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
582 Views

Cleoriff
Level 94: Supreme
  • 122895 Posts
  • 826 Topics
  • 7468 Solutions
Registered:

Hi @Fran3 

You need to call O2 on 4445 or via social media

on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
578 Views

Fran3
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you

Message 4 of 5
573 Views

MI5
Level 94: Supreme
  • 144299 Posts
  • 634 Topics
  • 27660 Solutions
Registered:

You're welcome @Fran3 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
571 Views