£5 big bundle

[Moonblip]

I've been with 02 for years, recently I changed tarrif to big bundle £5 a month, I got my wife , her mam & dad on it unlimited texts & calls no data, but my wife & her family are now getting data free every month but not me. I phoned them & was told I'll now get the same, but I haven't had anything as yet

[Cleoriff · Accepted solution]

Hi @Moonblip 

You need to call O2 on 4445

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help