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£5 Big Bundle

koala321
Level 5: Ponderer
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‎05-08-2024 19:12 - edited ‎05-08-2024 19:13

‎05-08-2024 19:12 - edited ‎05-08-2024 19:13

Hello, one of my phones has £5 Big Bundle with unlimited calls and unlimited texts, but sometimes, like today when my £5 Big Bundle renewed, I get a text saying I will be getting free 1000 texts and 1000 mins of calls to last until the end of the month on top of my usual Big Bundle. But what is the point of this offer as I'm already getting unlimited mins and texts with £5 Big Bundle.

 

It doesn't really benefit me? Is this an oversight on O2's part when dishing out free offers?

 

Keep up the good work, by the way 😀

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MI5
Level 94: Supreme
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on ‎05-08-2024 19:15

on ‎05-08-2024 19:15

@koala321 

Unlimited used to be 1000 mins and texts so seems like still some old code in the system somewhere. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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koala321
Level 5: Ponderer
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on ‎06-08-2024 16:15

on ‎06-08-2024 16:15

Hi @MI5  you probably understand it better than I do. Seems a bit silly if you ask me. 

 

Thanks @MI5 

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