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45gb for £15

Unwin2014
Level 1: Joiner
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on ‎25-05-2021 16:11

on ‎25-05-2021 16:11

Just got new sim 45gb for £15.

topped up and its only given me 15gb not the advertised 45gb

tried to message o2 on facebook and no reply.

There no chat for payg only contract

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O2EmmaLouise
O2 Support
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on ‎25-05-2021 16:15

on ‎25-05-2021 16:15

Hi @Unwin2014,

 

Call us on 4445 free from your O2 pay and go mobile and we'll be happy to look into that for you.

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MI5
Level 94: Supreme
In response to O2EmmaLouise
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on ‎25-05-2021 16:16

on ‎25-05-2021 16:16

@Unwin2014 

The additional data is added as a bolt on 

Guide: Where is my discount or Extra Data? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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