Solved: 4444 not valid in Greece cant top up

Iceade · ‎05-09-2023

Heres a video for my problem

I use a vouchers

https://drive.google.com/file/d/12nCyk4o-n22RWeVBv9ecbyLrkgLugmAz/view?usp=drivesdk

Iceade · ‎05-09-2023

I finally found a way to call 4444 without it saying not valid by using this o2 app

View solution in original post

Enlli · ‎05-09-2023

You can't make a call in Greece without having 4G Calling enabled. This is not available to PAYG customers

Guide How to Top Up (PAYG)

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Iceade · ‎05-09-2023

Still says not valid with 4G enabled

MI5 · ‎05-09-2023

@Iceade

To make a call you will need to force your phone to 2g.

It's not 4g that's the issue but 4g calling which is not available to PAYG customers.

You may have to use web topup https://www.o2.co.uk/topup#:~:text=Call%204444%20free%20from%20your%20mobile%20anywhere%20in%20the%2....

Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Iceade · ‎05-09-2023

I finally found a way to call 4444 without it saying not valid by using this o2 app

John_Smith1 · ‎22-10-2023

Thanks! This is the way.

BTW, curse the UK issued card requirement for online top-up.

O2

4444 not valid in Greece cant top up

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