cancel
Showing results for 
Search instead for 
Did you mean: 

3gb Data instead of 15 and its declined free £10 offer when I text the number.

TD
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I got a new pay as you go sim. Its supposed to have 15gb data a month instead of 3gb for the next 3 months. Its also supposed to give you £10 free credit when you top up £10 and text FREE10 to 21500. Its text me back saying this offer isn't for me plus I've only got the standard 3gb data. Can somebody sort this out please!
Message 1 of 4
345 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@TD 

You'll need to call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
339 Views

TD
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
That's impossible mate!
Message 3 of 4
334 Views

MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Also impossible here as we are all customers like yourself, sorry.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
330 Views