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3XData

Lj2
Level 1: Joiner
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Hello, 

I bought a pay as you go SIM from Coop. It was £15 for 15 GB data. However, it was also promised until the 30th June I can text 3xdata to receive 45GB. However, when I text this, the reply is that my credit is 0. Any ideas how I receive the extra data?

 

Thanks for any help.

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MI5
Level 94: Supreme
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@Lj2 

Credit is exchanged for allowances so unless you top up with more money it will be zero. 

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128337 Posts
  • 614 Topics
  • 22586 Solutions
Registered:

@Lj2 

Credit is exchanged for allowances so unless you top up with more money it will be zero. 

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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