on 07-10-2018 13:39
Is there an issue with this system. I can download the O2 app but my wife cant because of a lack of space on her phone
Solved! Go to Solution.
on 07-10-2018 14:12
There has been a couple of issues with checking balances since the network issue late last week.
Most seem to have been fixed now though so I'd try rebooting your phones and if that doesn't help, call customer services on 4445 to report it.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 08-10-2018 01:51
This should be working now. The contract equivalent of 21202 is definitely working ok so try 20202 again this morning.
on 09-10-2018 15:10
Hi @Alan1979, and welcome to the forum Are you still experiencing some issues with this or is it all sorted now? Let us know if you need more help or have any additional questions!
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