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20202 not working
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on ‎07-10-2018 13:39
Is there an issue with this system. I can download the O2 app but my wife cant because of a lack of space on her phone
Solved! Go to Solution.

Re: 20202 not working
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on ‎07-10-2018 14:12
There has been a couple of issues with checking balances since the network issue late last week.
Most seem to have been fixed now though so I'd try rebooting your phones and if that doesn't help, call customer services on 4445 to report it.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: 20202 not working
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on ‎07-10-2018 14:15
I've noticed some older threads where this service does seem to have its moments. Probably best just to see how things go in the coming working week.
Re: 20202 not working
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on ‎08-10-2018 01:51
This should be working now. The contract equivalent of 21202 is definitely working ok so try 20202 again this morning.
Re: 20202 not working
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on ‎09-10-2018 15:10
Hi @Alan1979, and welcome to the forum Are you still experiencing some issues with this or is it all sorted now? Let us know if you need more help or have any additional questions!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
Re: 20202 not working
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on ‎09-10-2018 15:37
Re: 20202 not working
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on ‎18-08-2019 00:37