£20 50GB Big Bundle Offer

[KBC78]

Hello all, I'm a new pay as you go o2 customer and seeking to take advantage of the current 3 week government imposed ''quarantine'', I opted to order and subsequently activate the sim card by topping up 20 pounds to take advantage of the limited offer of 50gb Big Bundle however as of today (24th March), this offer has yet to materialise, I was wondering perhaps the offer was withdrawn or maybe I've done something wrong, any help or tips would be appreciated.

[Cleoriff]

@KBC78 

Big bundle payments are exchanged for allowances. Maybe your My O2 will update overnight.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

Also if its a discount...look here  Guide: Where is my discount or Extra Data? 

[KBC78]

Ok thanks, yes I should be showing a bit more patience especially in the grand scheme of things.

[Cleoriff]

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@KBC78 wrote:
Ok thanks, yes I should be showing a bit more patience especially in the grand scheme of things.

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No problem @KBC78 . Difficult times for us all

[MI5]

@KBC78 

You need to claim the additional data offer:

Get 50GB for the first 3 months. Be quick, ends 25 March. 

£10 min top up for all Big Bundles. Your Big Bundle tariff value is the minimum monthly credit balance or top up required to activate and renew bundle. Bundle will continue to automatically renew on your bundle renewal date if you have sufficient credit. If bundle does not renew or is consumed, standard charges apply. You can switch bundles once a month to take effect from your bundle renewal date. UK calls/texts to standard UK landlines and mobiles and when roaming in our Europe Zone. Special and out of bundle numbers chargeable. Unused credit not refundable.

Ends 25th March 2020. Get 50GB of data for up to 3 months on our £20 Big Bundle, then reverts to 10GB. Offer will be applied automatically for first-time customers. Existing customers with an eligible Big Bundle must text “FIFTY” to 2424 from their O2 Pay As You Go phone to activate the offer. Your credit balance must be at least the Big Bundle tariff value on your monthly renewal date for 3 consecutive months to renew bundle and benefit from the offer for 3 months. If you switch to a non-eligible Bundle during the 3 months, you will no longer be part of the promotion and will not get the promotional data allowances once your current Bundle has expired.