Solved: £15 Rolling Plan. Charged in my account as PAYGPYM...

MAL6 · ‎17-07-2023

Hi!

I have changed my tariff to £15 Rolling plan.

I received a confirmation email from news@o2-email.co.uk.

I have been charged £15 in my bank account as PAYGPYMT SLOUGH GB, not as 02.

I think this is a little bit strange. Is this fraud?

Thank you

MI5 · ‎17-07-2023

@MAL6

That's perfectly normal.

Slough is where O2 HQ is.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-07-2023

@MAL6

That's perfectly normal.

Slough is where O2 HQ is.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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£15 Rolling Plan. Charged in my account as PAYGPYMT SLOUGH GB not as 02.

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