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£10 data big bundle topped up £10 not got £10 free crsdit

Adilkhan
Level 1: Joiner
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Ordered £10 big bundle sim topped it up £10 it automatically deducted credit for bolt on on my sim card packaging it says top £10 and get £10 free credit on is. I text free10 to 21500 and it says

It looks like this offer isn't for you.

But you can still check out our other treats. Like O2 Rewards, where you can get up to 10% back on your top ups. Use it for extra airtime credit. Or save it for something special. http://s.o2.co.uk/ERyclD

More for you.

Terms apply. To stop texts call 2220.
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Cleoriff
Level 94: Supreme
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@Adilkhan 

You need to call O2.

All numbers in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
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Martin-O2
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Please let us know how you get on with this one @Adilkhanslight_smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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