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£10 bundles

A11
Level 1: Joiner
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Hi I have just topped up my phone with £10 for my big bundle which I have had for last month since got the SIM card but for some reason it is telling me that I need to top up by £15 for then£15 bundle which I never selected and now it won’t let me get back to then&10 which I have credit for 

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MI5
Level 94: Supreme
  • 144335 Posts
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@A11 

You need to call O2 on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

@A11 

You need to call O2 on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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