on 21-10-2022 12:51
Had an issues and want to check before calling
Got the message telling me my bundle would expire in 3 days, had 1.93 in my phone.
I topped up last Saturday as it was to run out on Monday, got the message saying I have 11.93, not enough for any other bundles just 10.
It didn't renew the bungle, the 11.93 has disappeared, no messages about using data ect or the £2 thing, no other confirmation, topped up yesterday at 5 in the morning and it seams to have renewed the bundle but still no confirmation, I've lost all rolled over data and the 11.93 is gone and I got another message telling me me bungle expires in 10 days, any help?
Solved! Go to Solution.
on 21-10-2022 13:04
on 21-10-2022 13:04
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 4445 from your o2 phone
on 21-10-2022 13:04
on 21-10-2022 13:04
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 4445 from your o2 phone