£10 Free Credit

[NorthStartShef]

Hi

I have just signed up with a new PAYG SIM.  The Envelope the SIM came with states if I top up with £10m, then text the message "FREE10" to 21500, I will receive a free £10 credit.

Having followed the instructions, what I do get is a text message back advising me, "It looks like this offer isn't for you"

Can anyone help please?

Thanks

[MI5]

@NorthStartShef 

Sometimes if you top up and text at the same time, the system doesn't register the top up so doesn't give the credit.

I'd try again in a day or so and if still no luck, call O2 on 4445 and they will add it for you.

[NorthStartShef]

wow, that was a fast response. 

Thanks.  I will try again a little later, perhaps the system is still updating.

[MI5]

Sometimes can be slow to update.