@nicolerobiinson
The top up is exchanged for allowances so the credit balance will be zero if you only topped up enough to buy the bundle.
https://www.o2.co.uk/help/pay-as-you-go/big-bundles
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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