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mobics

Anonymous
Not applicable
Hi, my names martin and in simply wondering when o2 are going to do something about the mobic message that keeps taking all my credit, its obviously a scam company and this is the 3rd sim card I've got to try and stop it, just got my first text and used £4.50 of my credit, o2 customer service don't seem to do anything, how many others have had the same problem and has anyone got anywhere with stopping it?
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adamtemp64
Level 66: Unequalled
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From the link above the only one that can help you is http://www.phonepayplus.org.uk/ the regulator for premium rate sms enter the shortcode that is charging you then lodge a complaint with them .

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
Level 94: Supreme
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It's your responsibility, not O2's http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

From the link above the only one that can help you is http://www.phonepayplus.org.uk/ the regulator for premium rate sms enter the shortcode that is charging you then lodge a complaint with them .

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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Did you subscribe to anything
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