cancel
Showing results for 
Search instead for 
Did you mean: 

can't stop 02 sending message alerts!

Anonymous
Not applicable

How do I stop 02 sending message alerts telling me that I need credit to active services when I am not even using them. Don't want to be forced to top up my phone to stop these messages. Approx receiving 12 a day and through th night. Someone said that I should ring them from my landline but why should I pay for the call when I ahven't asked for these alerts.

 

Thanks for any advice on this. Very irritating. Had to switch phone off.

Message 1 of 2
1,105 Views
1 REPLY 1

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

if theses are for data then ensure you have turned cell data off on your handset some built in apps if it is a smartphone will be trying to get updatres.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 2
1,095 Views