Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
Hi, I have waited in all afternoon for my delivery to come today, I have been and tracked it online and it is saying that it is being returned back to 02. I'm not sure why this is, I was told I would receive a message with a time slot beforehand whic...
Hello there I hope you are well Look like "I order a new phone" but I didn't order it and I didn't receive it. The problem is I need to pay for it. I believe is a fraud.How can I sort this out, is any complaint email address?Thank you
I recently sent back a phone upgrade still sealed and all within the 14 days return time, I spoke to an advisor after being cut off and then waiting another hour to speak to someone, They told me the phone wasn't back with them yet royal mail trackin...
Hi o2 have advised i got 6 months free when i purchased my phone but i have not received anthing to access this. can someone help me ?tthans in advance
My order was confirmed over 48 hours ago. I have had absolutely no update on my phone and my order has not progressed at all, when it should be delivered today or tomorrow. I have contacted them via Twitter and have heard nothing back.
Hi there Does someone experienced tethering restrictions like connection to the device you're tethering drops after an hour? I use tetheting to my laptop and TV, however the internet connection is getting disconnected to my laptop every time after ex...
I need my PAC code as I want to change network but keep my number. The only option given is to text 65075. However my phone is not functioning at all so I am unable to do that.
I am writing to make a formal complaint about a customer service adviser I spoke to at 8.40am on 19th Jan 2023 called Evie I think she said . I have been a customer of o2 for over 20 years . I was disappointed and disgusted with the attitude of your ...
I don't have any information on how to claim my free chromebook
Hello,I wonder is it possible to remove or cancel a 2 phone payments that is mine but accidentally ordered by mistake didn’t realise I got scammed for it.I have been scammed twice.Any help would be great please and thank you.Thanks,Aoibheann.
