Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
I'm going to Andorra for a week on Sunday. I have a pay monthly account.I've spoken to someone at O2 who told me that Andorra isn't covered under European Roaming. But, also isn't covered by the "International bolt On".This means I'd be paying £3pm f...
How can I stop Disney+ they are charging me for something I don't want
Posting on here as not sure what else to do. Signal went down on October 14th, message and app said a local traffic incident had damaged the mast… i live close to it and didn’t notice but ok fair enough. Said give them 48 hours but that changed to en...
Good Evening.I'm wondering if you’re able to assist. My phone does not connect to 4G. It’s always 3G, the connection is rubbish everywhere and it’s too slow to load any service. I’m really unhappy with the coverage, compared to my partner who has no ...
Hi all,I ordered some airpods early last friday on a pay monthly over 12 months. It's now wednesday and I'm unsure if the credit check went through, or if the order worked, or anything. Received 3 emails with including a loan agreement, a legal docum...
I clicked to find out more about Disney+ but seeing the details don’t want tbe extra. The order has gone through. I have not activated. What can I do? if the 28 day activation period passes without activation will the order be cancelled. it is imposs...
I got this email:Dear customerWe have restricted your account because we encountered an error while renewing your subscription.Your account will be terminated within 3 days and you will be charged a closing fee of 9.99€.Once your information is updat...
Hello all,I need some help with what I should do next but before that here is the backstory on my current situation.I placed an order for air pods from 02, paid in full and received a DHL tracking a couple of days later. On the tracking it said that ...
I ordered my phone Friday but had an email saying they was saving the purchase Saturday so then I pressed the order button Saturday and I called them to say I won’t be in Friday Saturday for them to deliver it and my phone im using now is falling par...
How do I change the security question on my 02 account please?
