Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 157156 Views
  • 147 replies
  • 27 kudos

Resolved! KUDOS

Hi everyone Maybe this sound a a little dumb but what does you received a KODUS mean? Also are these personally sent by other community members? Cheers ok n advance everyone x

P8 by Level 1: Joiner
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  • 1 replies
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Resolved! Disney+ email/text activation

Hi, i tried to activate my Disney+ extra yesterday and got as far as the 'wait for activation email and text' but almost 24 hours later and I have not recieved these yet. How long does this take to come through now?I did look on my account again toda...

Sutts2023 by Level 1: Joiner
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  • 4 replies
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Resolved! SIM card is PUK locked

Samsung Galaxy Z Flip 4 did an up date and now I can't get in to it. It says "sim card is PUK locked" I have been on Myo2 and went through the unlock procedure and it sent me 2 texts...To the phone that is locked! as a security check. I can't view th...

Sarah55 by Level 1: Joiner
  • 568 Views
  • 2 replies
  • 0 kudos

Resolved! Roaming in Thailand , Vietnam and Bali

hi 02 community my daughter is going to Thailand , VietnamAnd Bali etc early march , how do we activate or pay for her to use her phone when she’s away for 6 weeks and do we need to add credit to her account ?She’ll be using data and calls etcis ther...

Bordeaux by Level 1: Joiner
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  • 3 replies
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BEWARE. O2 unable to deliver goods that they have taken payment for or refund.

I placed an order online (through www.o2.co.uk/shop) for a fitness tracker with a fixed click and collect date. The next day I received an email stating that it was out of stock. Now, after 11 days of waiting, I have still received no update. The ord...

Refund

Hi, after 3 months I need to have a 300 pounds deposit refund. When can I have this? Because today is the date when I should to get it

Eliza1 by Level 1: Joiner
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Resolved! How do I compliment a member of staff?

I would really like a compliment registered for the member of staff Steph Hancock - she has given me AMAZING service today. I really can’t put into words how wonderful the phone call was or how great her service was.

Fraseri1 by Level 1: Joiner
  • 517 Views
  • 2 replies
  • 0 kudos