Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
I changed my ticket but it hasn't entered yet
Hi, Just wanted to ask regarding the promotion currently going on for upgrading to an S23 plus - there's currently a deal on that saves £500 (£212 device plan and £288 on airtime plans) and this is something i'm currently interested in my only issue ...
Hi, I was told I would revieve a free Fitbit versa four and some pixel buds but I haven't received these, when will they come? Thanks
Good afternoon! To cut a long story short, my current phone got water damaged so I paid the remaining balance on the device plan and requested a PAC code. I was advised my airtime plan would stay active until the PAC code was used. I then purchased a...
Had the galaxy bud pro 2 free with my new upgrade but still haven't received any details on how to claim them How long doesnit usually take to get the details for it?
Hi all hope someone can help. I’ve been gifted some tickets for the o2 this weekend by a staff member of the main attraction. Im trying to find out where my seats are to no avail. One of our party has health issues so we want to make sure they are co...
I recently purchased the new Galaxy s23 Ultra. I was told that it came with the promotion mentioned above. I had x2 links from o2 sent by message and none of them work. One says its expired and the other takes you directly to the promotion page for S...
I am already an O2 customer with no payment issues. i tried to get new contract via mobilephonedirect and O2 declined it. After appealing this is what i got back - which is not very insightful what is the issue. Any advises?"When declining an applica...
Hello! I had to send my phone off for a repair as it had slipped out of its case causing the screen to malfunction. I was advised that I'll be quoted before any repair work has been done, however I received my phone back today with no quote in site, ...
I cancelled my device contract within the 14 day cancellation period but i was still charged
