Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Headphone order

When I took out my contract it came an offer of the Samsung pro2 headphones. Finally got my code and ordered them but now DHL have lost them. How do I speak to a human at o2 to resolve this issue? Thanks

Rlf by Level 1: Joiner
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Resolved! Retrieve an ancient Text thread - How to

Hi, Is there anyway I can retrieve a thread of text messages (sent to one mobile number only - I still have the number - it is still in use by that owner). Sent on my Samsung Messages app about 5 to 6 years ago. Sent over time on my two previous Sams...

e_g_t_n by Level 1: Joiner
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Resolved! New upgrade

Hi , I would like to change the phone in the new upgrade .for iphone 14 pro max , not iphone 14 pro.

Is74 by Level 1: Joiner
  • 204 Views
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NO customer service

my o2 contract phone hacked, reported to o2. next day o2 gave PAC number to vodapahone for my o2 contract phone number. ten days later - despite numerous complaints and shop visits - NO resolution or outcome from o2. o2 has done NOTHING ! had to get ...

JeffT by Level 1: Joiner
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Resolved! Premium text

HiThere is some extra charges added in my o2 bills for premium text service. But I didn't activate it and don't know what kind of service is it.I want to deactivate this service and refund my money which I paid for this service. Thanks

280386 by Level 1: Joiner
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Resolved! Order has not arrived

I placed an order 2 weeks ago for jbl headphones to collect in store on the day, the item was out of stock and said i will be notified when in stock. I have heard nothing from the store

Cherry_x by Level 1: Joiner
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Resolved! Call restriction Spain

I'm in Tenerife with my husband and he is unable to text or phone me. He gets a message stating restriction on this number. I am on a rolling contract. We have no issues in the UK. Any ideas?

Sandra60 by Level 1: Joiner
  • 610 Views
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