Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 36833 Views
  • 0 replies
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 157049 Views
  • 147 replies
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Resolved! Number Transfer

I switched from Virgin Mobile to O2 receiving my new Sim on Tuesday 25 October 2022. I submitted the online application to transfer my number on Wednesday 26 October. Nothing having happened by Saturday 29 October I phoned O2 and was told the number ...

FrustratedD by Level 2: Apprentice
  • 8133 Views
  • 41 replies
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Replacement sim card

My current sim card is cracked. I want to keep my current number when I get it replaced but I can't find anywhere on O2 website where I can contact them to get a replacement. Help needed urgently

Anonymous by Not applicable
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  • 15 replies
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Resolved! I'd like to speak with a person!

I'm trying to upgrade my phone but it just keeps telling me basket is empty. I've tried doing from my o2. the o2 website and saving my basket and following the link in my email. I've tried if off of my phone and the lap top. I've spoken to virtual as...

RE: Warranty on another device?

Hi, not sure where to look or who to ask. With my current contract I've now got a Meta Quest 2, after a month I'm having issues with its controllers and the only solution Google has to offer for repair is to take it apart.. Do these other devices add...

Resolved! samsung pro 2 earbuds

As part part of my deal when I upgraded my samsung was a pair of samsung pro2 earbuds for £1 ,I haven't received them and Iwas wondering why not?

jmslade by Level 1: Joiner
  • 352 Views
  • 2 replies
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Resolved! Disney+ Subscription

I'm already a Disney+ subscriber but have just seen the offer for £2 discount. Is there a way to transfer your current sub over so I don't lose all my places in my series and recommendations etc?

malters76 by Level 1: Joiner
  • 278 Views
  • 1 replies
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Resolved! Sim replacement

My phone has been stolen. I have blocked my sim. I need to get my sim replacement. I have visited O2 store but they said they can't replace this sim. I have tired to call helpline many times but it is always busy. Kindly help me with this my bank acc...