Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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02 switch up taking longer then expected

I ordered my new iPhone online through 02 switch up the same day I ordered my laptop. Laptop here with 24 hours iPhone 15 still not here. order date was 4/4. Expected delivery 8/4 no delivery. Still says processing even though I had a text to say it ...

Sjbabii91 by Level 1: Joiner
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Resolved! Mobile Number Transfer

I currently have a mobile number for my son under my O2 account. I have just found a way to set up a separate direct debit so he can pay for his SIM only arrangement (rather than me). Is there a way I can actually transfer his mobile number into an a...

SB_04 by Level 1: Joiner
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bolt

i want to add a bolt on to use for when i go to america next month, when do i purchase it for it to be activated on the days i am abroad?

2af by Level 1: Joiner
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Resolved! O2 Web Top-Up not recognising a valid O2 PAYG number

My monthly web top-up for younger son's PAYG phone failed at the first hurdle earlier, complaining that the entered mobile number (tried with leading 0 or leading +44, no difference!) is not an O2 PAYG Number, see screenshot below.Web top-up for his ...

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pgn by Level 74: Whizz kid
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Upgraded to Pixel 8, now want Pixel 8 Pro, but don't want to lose on my gift claims

I upgraded to the Pixel 8 from the Pixel 7, having been told in-store that the 8 would be better for me, and that the Pro had few differences. It seems that isn't the case, and I'd now like to return the 8 and get an 8 Pro instead.However, I got the ...

EdByrom by Level 1: Joiner
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