Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Bills

Anyone know what the script is with these clowns? Cancelled my contract last year, received debt collection letter in March this year because they “forgot to close my account” wavered some fees as a gesture of goodwill (total bill was £30, they took ...

Stressed1 by Level 1: Joiner
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Resolved! Disney Plus Premium for 7.99 / month ?

Hi Looking on Disney+ Discount Codes April 2024 - MoneySavingExpert it suggests you can get disney+ premium for £7.99 / month then get an additional £2 off your airtime bill. I go on my extras page but it says it's £10.99 not £7.99 ? Have the prices ...

Shutting Account down

I cancelled my contract in December 2023 as I left because of a better sim only deal and paid my last bill in January 2024 but I keep getting letters from yourself saying I owe you money from previous month. I would to shut my account down as I cance...

Spd91 by Level 1: Joiner
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Unbarring IMEI

Hi I have contacted o2 twice in the past week to unbar a phone we had that was stolen and then recovered. This process has been incredibly frustrating as when I initially called, they could not locate the IMEI number, despite us only ever having this...

ElaineJ by Level 1: Joiner
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O2 extra problem.

Hopefully this is the right place to post this as I'm not entirely sure. I bought a pixel 8 pro and got offered an extra so I picked Amazon music. Activated it and have linked to my Amazon account. But for some reason O2 don't seem to realise I've ac...

Conall92 by Level 1: Joiner
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02 switch up taking longer then expected

I ordered my new iPhone online through 02 switch up the same day I ordered my laptop. Laptop here with 24 hours iPhone 15 still not here. order date was 4/4. Expected delivery 8/4 no delivery. Still says processing even though I had a text to say it ...

Sjbabii91 by Level 1: Joiner
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Resolved! Mobile Number Transfer

I currently have a mobile number for my son under my O2 account. I have just found a way to set up a separate direct debit so he can pay for his SIM only arrangement (rather than me). Is there a way I can actually transfer his mobile number into an a...

SB_04 by Level 1: Joiner
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bolt

i want to add a bolt on to use for when i go to america next month, when do i purchase it for it to be activated on the days i am abroad?

2af by Level 1: Joiner
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