Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Unbarring IMEI

Hi All, Apologies I've posted this already on another similar thread but kind of urgent so hoping someone else can pickup on this and advise and potentially help. My phone was lost and recovered and was reported to be blocked during minus the sim as ...

cvm0093 by Level 1: Joiner
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Resolved! Claim Samsung Galaxy Buds2

I purchased a Samsung Galaxy S22 Plus on the 5th October and i got the offer to receive Samsung Galaxy Buds2 on us. I have tried various links online to claim these but none of these work. How do i claim for these?

Resolved! o2 recycle code not working

Hi All, Does anyone know if there's a delay between starting a new contract and the order code working as a voucher for extra trade in value on 02 Recycle? Every time I try it just keeps saying invalid voucher Any help would be appreciated

GH02 by Level 1: Joiner
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Resolved! Order new sim abroad having lost phone

Hi,Please help! I am abroad and need to order a new sim card having lost my phone. I cannot order through website as any click on "myO2" requires text verification. I cannot access my email as I do not have my phone for verification. I cannot access ...

lin_imp by Level 1: Joiner
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Resolved! Disney Plus free for 6 months

Hi,I have taken on a new virgin media contract and it has an unlimited O2 sim.Was told I could get 6 months disney plus for free as an extra.Question is - I currently have a month by month subscription with disney plus. Can i still get this offer? Wh...

Snowmen by Level 1: Joiner
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Resolved! Service complaint

How do you actually get through to anyone who can help ..phoned 5 times yesterday and was cut off once they heard why I was calling. Think they couldn’t be bothered sorting it out. Old handset that needs unblocking , went into store last week and aft...

Ali16 by Level 1: Joiner
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Resolved! Problem with order

Hello, just wondering if anyone can help , I placed and order for the iPhone 14 , I come to the end and it said there’s an error ; however , the money has already been taken from my account , so does this mean it’s been placed or

JackF by Level 1: Joiner
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