Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Delivery not arrived

I ordered an upgrade phone (that has arrived yesterday) and a case and screen protector at the same time but there are two orders and two emails.the phone has arrived but not the other items, I have no ability to check on the other order, who do I co...

Paul281 by Level 1: Joiner
  • 325 Views
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Resolved! Network issues

What is going on with O2 mobile network in Birmingham? If it work it's very slow, most of the days especially week end no chance to access Internet at all. From good network dropped to bad, no improvement at all whatsoever. As soon as my contract is ...

Baldini by Level 1: Joiner
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Voicemail etc.

Is anyone having a peroblem with voicemail and customer support Number. If I dial 901 for voicemail it immediately drops displaying "call ended" and the same if I dial 202.Wish I had never got involved with O2

Resolved! Shocking Customer Service

Joined 5 days ago and i can honestly say the customer service is the worst ive experienced with any provider.Chat option through the app is slow with no one live on the other end and the phone number just tells me im going to be waiting over an hour ...

8balluk by Level 1: Joiner
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Resolved! Payviaphone

Hi I've used pay via phone on a website to gamble by accident. It now shows in my bill for nest month, will this be charged with interest or do I just pay the money I deposited Thanks

Wonderman by Level 1: Joiner
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Resolved! Porting in and out of O2

Hello all, Very new here so please bare with me. I have Ported my old number to my new 02 sim. I requested this last Thursday and my Vodafone network dropped off around 1230 today. My new 02 sim is still showing as the temp number i was given. Is the...

Ri1 by Level 1: Joiner
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Resolved! Upgrade

I had a call offering a discount on my bill, which then turned into an upgrade of phone. Agreed a Samsung. Got confirmation email confirming, then an email with a contract for an Apple Iphone . Took aged to sort it out - Parcel was on the way with Ip...

DPJH19 by Level 1: Joiner
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Issues with Audible Membership via O2 Extra

Hi All, hope it's okay to post about this. I have an O2 extra perk for 3 months of Audible Plus when I took out a new line on my O2 account. I've noticed some issues with audible's service using this subscription, and I'm curious to know if this is a...

Microman4 by Level 1: Joiner
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Resolved! SIM card change

I have upgraded, and also changed my tariff to unlimited date, supports 5G, and to get Disney + free for 6 mths. Do I need to use the SIM card my upgrade came with to get the new benefits? Or will they be automatically applied if I just put my curren...

CLF22 by Level 1: Joiner
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Resolved! New sim hasn't arrived after nearly 2 weeks

Ordered a black friday deal sim only contract and still not received the sim card in the post, no email update, no text update no nothing. Is this because of royal mail strikes or has it not even been dispatched

Prior22 by Level 1: Joiner
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