Solved: Upgrading

Anonymous · ‎13-09-2017

Hello I have logged onto my o2 app and it is telling me that I can upgrade my phone the only problem is when it asks me to keep my phone or sell it I selected one and it doesn't go any further I was wondering if someone could help me please. Thank you.

MI5 · ‎13-09-2017

You still have to click "continue to upgrade " further down the page.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Anonymous · ‎13-09-2017

Hi @Anonymous if you wish to upgrade you are better off going into your local o2 store as they will have a better chance of having your choice of handset in stock

https://www.o2.co.uk/contactus

MI5 · ‎13-09-2017

You still have to click "continue to upgrade " further down the page.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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