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O2 insurance

Anonymous
Not applicable
I riceved my phone after 1month end 1 week? How it's possible? I'm very absed from insurance o2.
Message 1 of 12
2,054 Views
11 REPLIES 11

Anonymous
Not applicable
1 month it not easy about phone. Way i pay?
Message 2 of 12
1,943 Views

Cleoriff
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Hi @Anonymous Not sure what you mean? Did you break or lose a phone and expecting a replacement from O2 insurance?

Veritas Numquam Perit

Girl in a jacket
Message 3 of 12
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Cleoriff
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Information about O2 insurance here. You are free to cancel if you wish...https://www.o2.co.uk/help/digital-services/o2-insurance

Veritas Numquam Perit

Girl in a jacket
Message 4 of 12
1,937 Views

MI5
Level 94: Supreme
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Complaints process is here https://www.o2.co.uk/how-to-complain
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 12
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jonsie
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I'm guessing it took 5 weeks to get the phone but been billed straightaway. Perhaps @Anonymous can come back and explain more but there again she seems to have the solution from somewhere 😀😅

Message 6 of 12
1,928 Views

Anonymous
Not applicable
Tell for me if I go in my country send there but when was date to received call tell me no go d adresse. But I send in email foto-copy id
Message 7 of 12
1,924 Views

Cleoriff
Level 94: Supreme
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@jonsie wrote:

I'm guessing it took 5 weeks to get the phone but been billed straightaway. Perhaps @Anonymous can come back and explain more but there again she seems to have the solution from somewhere 😀😅


I think you are probably correct @jonsie. You may have had a 'bad day' today...but nowt wrong with your brain mate wink

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Girl in a jacket
Message 8 of 12
1,914 Views

Anonymous
Not applicable
It' s not easy call 2 time in day repeat the seam thing from everybody. It's ok now what I kent do?
Message 9 of 12
1,911 Views

Cleoriff
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Registered:

@Anonymous wrote:
Tell for me if I go in my country send there but when was date to received call tell me no go d adresse. But I send in email foto-copy id

Are you abroad @Anonymous?

Veritas Numquam Perit

Girl in a jacket
Message 10 of 12
1,910 Views