O2 Recycle Is A SCAM!!!

[Anonymous]

Hi Everyone,

I just wanted to send a warning to anyone thinking of using O2 Recycle.

My situation was I saw the O2 Recycle when thinking of upgrading and when I honestly filled out the recylce valuation, it convinced me to get a new iPhone 7. Anyway, they offered me £214 for my iPhone 6 which was in immaculate condition, with no damage at all. Anyway, I send it off to them and then turn around and say we are not offering £214 anymore, its £40 take it or leave it. They claimed there was damage to the screen, which there isnt. I requested the phone sent back to me and eventually, it turned up. There is no damage to the phone at all. They also decided to throw away the original box I sent with it, so no I cant even sell it.

I am considering cancelling my contract with them as this service is a complete and utter scam.

[jonsie]

Generous to a fault....

....and then comes the shocker!

[MI5]

£4 for my phone, lol

[Anonymous]

Yeah, they will change it to 4p when you send it in!

[gindygoo]

Yet another that's been pulled into their little honey trap..

I'd definitely get into social media, I've recently discovered that Twitter is an amazing tool to get big corps to take responsibility for their screw ups!! I guess it'll not always work, but I'd sure as hell give it my best shot.

Really hope you get some sort of recompense, but I think you're right to be sceptical.

[Anonymous]

@Anonymous why dont you  TRY HERE...I have no probs with these people at all and they are not scammers!!!!!

[adamtemp64]

In my only experience with o2 recycle I have been lucky as it was an in store upgrade on the yearly upgrade programme .

Walked into the store and got the price I expected and no issues.

I guess this is all down to the way the company Redeem work 

[Anonymous]

Yeah it's Redeem the company who is operating the scheme on behalf of O2. I've only ever had 1 bad experience with them but the rest have been good

[Anonymous]

Sorry to hear that. You should of tried mazumamobiles. They pay what they quote, no fuss. Try them next time you want cash for a phone/tablet. 😞

[Anonymous]

Not bad money. Least you can buy a happy meal and coke.

[Emmalcox]

Exactly the same happened recently with me, said £67 for my phone (which is a lot of money for me) got an emat saying new offer £13.17 wow. They said its got cracked screen etc. Nothing wrong with screen vwhen 1st was sent 

Disgusting scammers