Solved: Not getting messages or calls

Anonymous · ‎10-02-2018

I am not getting emails messages or calls from anyone but can call others...this has been happening for several days now..two bars on signal in east Ayrshire..really need this fixed! Any ideas? Thanks

MI5 · ‎10-02-2018

Download the MyNetwork app and keep reporting the fault.
Check help here too
https://community.o2.co.uk/t5/How-to-guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎10-02-2018

Download the MyNetwork app and keep reporting the fault.
Check help here too
https://community.o2.co.uk/t5/How-to-guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎14-02-2018

@Anonymous how are you getting on with this? Are you still having difficulties with incoming calls and messages?

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