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Booster Box stopped working

Anonymous
Not applicable

Booster Box has died and we have only one bar showing on our phones so they are not working well.  Help!

 

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Cleoriff
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@Anonymous  If they are not working well I suggest you call customer services so they can help configure them properly (if necessary)

https://www.o2.co.uk/contactus

You should also check the status of your mast https://status.o2.co.uk/

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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Call 8002 and report the fault to your boostbox but check your broadband connection speed first in case it’s faulty.
It’s nothing to do with the network status as the boostbox doesn’t connect to the network that way.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
Level 94: Supreme
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@MI5 wrote:

It’s nothing to do with the network status as the boostbox doesn’t connect to the network that way.

True...that was a rather silly comment. Ah well....

 

I will just add this in case it helps  (It was helpful to me) innocent

https://www.o2.co.uk/help/network-coverage-and-international/boostbox-guide

Veritas Numquam Perit

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