Nokia Lumia 820 - problem with MMS settings

[Anonymous]

I can spiradically send picture messages, but more often than not, I get the message "cannot send message. Try Again". I went into 02 yesterday and a lady change the interest settings, and it worked, but later on, it had reverted to not sending again.  The lady didnt tell me what settings were changed.

I have looked at the mobile network settings, which show the data connection is "on". Any other advice?

Thanks

[MI5]

You can download an app called "Network Settings" and select O2 when you run the app. This will set the correct settings for your phone. Reboot after applying settings.

[Anonymous]

Ive gone onto the store on my phone but cannot find an app to download called "network settings" - am I looking in the right place?

[MI5]

You can use this QR code to get the Network Setup app from Marketplace. Press the search button, then the scan icon (it looks like an eye) and point the camera at the screen.

Or, you can try these settings

Internet APN

Access point name: mobile.o2.co.uk

Proxy address: http://mmsc.mmc.o2.co.uk:8002

Proxy port: 8080

Username: o2web

Password: password



MMS APN

MMS access point name: O2 Pay Monthly MMS

Proxy address: 193.113.200.195

Proxy port: 8080

Username: o2wap

Password: password

MMSC address: http://mmsc.o2.co.uk:8002

 Once done, you may have to restart the phone for the settings to take effect. 

[Anonymous]

Hi, thanks for your help, but it's not working!! I have scanned in the qr code and I'm being told by the app, network setup, that "this app is not available for your device"

Also, when you say above regarding changing the Internet aon, where icy settings do I find this? I remember seeing this on my old phone, but can't find it here, anywhere under settings!!

[MI5]

Maybe Nokia have pulled the app again - They seem to do this from time to time for some reason. The apn's are in network settings on your phone.

[Anonymous · Accepted solution]

Sorted!! In the end it was very easy!!

For anyone who's interested....

Under settings, go into Access Point, here there are four options, 02 Pay and Go, 02 Pay Monthly, Tesco, Giffgaff (and the ability to add more) I just clicked on the appropriate one and hey ho, I can send messages!!

Why, if it is so easy, was it so hard to find the answer to?

Thank you M15 for pointing me in the right direction though!

[jonsie]

Glad you got it sorted and that it was so easy in the end.:smileyhappy:

I think smart phones should come with a goverment stress warning!:smileyhappy:

[Anonymous]

Thanks for having this sorted - its been driving me mad - I agree these phones need a health warning - wonderful when sorted!