Denim/GDR1 for Nokia Lumia - Update

[Chris_K]

Hi all,

There have many many discussions and comments here on the community about the status of this update. We've also received tweets and Facebook messages - so we know as ever, this is a highly anticipated update that all of you are waiting anxiously to receive. And we can see why - Cortana herself is worthy of an update like this.

We understand waiting for these updates can be frustrating, but with so many Lumia devices out there, it's understandably going to take Microsoft some time to ensure these updates offer a smooth and enjoyable experience for all customers.

15th Jan 2015 Update
Today, we have approved the latest Denim update for the following Lumia models:
520, 620, 625, 720 and 1320

These updates now sit with Microsoft to schedule and launch to customers. Just to ensure you're 100% in the picture here - the testing and approval process for the above devices is now complete on our end. We are in talks with Microsoft to get a more accurate ETA for release and we do still expect this to be this month, but as and when we receive any confirmations or updates i'll be sure to keep everyone updated here.

What about the others?
We understand the frustration if you have a handset other than the 5 mentioned above, but we assure you we'll work as best we can to test and approve other Denim updates as and when they reach us - that is to confirm that we have not yet received updates for any other Lumia (other than those above) to test. Again, i'll keep you updated as and when we receive other updates for testing.

19th Jan 2015 Update
What models are getting the 'full treatment' and which are just OS updates?
For the updates we have approved and sent back to Microsoft so far - that's the 520, 620, 625, 720 and 1320 - these are the newest updates to the Windows Phone operating system. They do not contain the full range of firmware updates such as the camera improvements that Denim is known for.

What updates are you waiting to receive for testing?
Okay... Deep breath! 530, 630, 635, 735, 820, 830, 920, 925, 930, 1020 & 1520

Will those be the full Denim updates?
Mostly yes, with the exception of the 820 & 920 which will receive a similar OS update to the aforementioned models.

When will you get them and when will we get to download it?
We don't currently have any ETA for receiving these from Microsoft but we'll be sure to keep you updated as and when that changes. Once we have approved the updates, we'll send them back to Microsoft to schedule it for release to customers - this typically takes 1-2 weeks after we approve.

Last words
I know waiting for these updates can be frustrating. I'd like to emphasise that we're sorting the testing out as soon as we get updates and sending them back for release - we're absolutely on the ball with these updates and will do everything we can to limit the time it will take for you to receive this, but some of the process is outside our control (eg, the update being scheduled for release to customers) and we'll do all we can to keep you in the loop.

3rd Feb Update
Denim for the 635 and 1520 are out now. Please see below for info relating to the 930 update

We’re trying to get the updates out sooner by streamlining the test and approval process. As a result, we are trusting Microsoft to test the O2 software updates for us and provide the results of the tests for us to approve, rather than us testing it, releasing back, and waiting for it to be pushed. In the case of the Lumia 930, the Cortana issue was missed by Microsoft, so we will be working together to improve the process for future updates.

Microsoft have identified the issue and have fixed it - as a result, the previous 930 update has been put on hold until it's replaced with the fixed update which we hope will go out soon, though no ETA has been provided.

6th Feb Update
Hi all, just a quick update with regards to the fixed 930 update. We've been given the heads up from Microsoft that this is scheduled to start pushing out from 6pm tonight (Friday 6th Feb). If you don't see the update immediately then don't worry - in case their servers are a bit busy, we'd suggest trying again a few hours later should you encounter any issues.

11th Feb Update

Hi everyone, just another update to let you know that the Denim update for the Lumia 925 and 1020 will be going live tonight! I know owners of these devices will be keen to update quickly so please do let us know how you get on.
Other Lumia owners... I know the wait is excruciating but hopefully not long before yours is made live too.

7th March Update

Hi everyone, just wanted to let you know that the Denim update for the Lumia 530 and 735 are now available OTA, and this should conclude all O2 devices now having Denim available to them. I know it's been a frustrating wait for many but we've done all we could to streamline the process and we're pleased the updates are now all readily available.

[Anonymous]

i have downloaded it but it is still not working can anyone shed any light on this.  Hey cortana is there but when try to set her up it just state " sorry i didnt get that".  Its like she cant hear me but if i click the mic on the seach box it works and she heres me,  issue is purely with "hey cortana"

[Daddydoink]

Day 92 of waiting for the Denim update for my Lumia 925.  Am guessing now they will make me wait the model number in days or weeks for this update.  My cat has given up learning Cortana commands in order to annoy me and instead taken up accordian lessons.

Write another love letter for @Chris_K in the hope that it'll speed things along with the phone or at least get me a date for Saturday, which then I'll be late for as I don't have Cortana to remind me about the date in the first place.  

My new satnav has arrived only to find it is powered by Windows Vista.  It can't make up its mind if its 15 minutes to work... or 19 days, 3 hours, 42 minutes and 15 seconds.  At least my new kettle which has also arrived doesn't require a firmware update in order to boil some water.

[Anonymous]

Thanks @Daddydoink by that calculation I have about three years or possibly 19 years or so to wait (I have a 1020) 😞

[Anonymous]

At work we have started a bet pool as to when (or indeed if) Denim is coming to our phones, (mixture of 1020, 925 etc, basically handsets without Denim so far!)

So far we have bet on

• Not at all

• 4 weeks

• 3 months

• 10 to 100th power years (about the time the universe will end)

• Same time as second coming of Jesus

• Year 3000 (based on possible sighting in Futurama)

• Its already released but a Jedi mindtrick is preventing our phones from seeing it

[Anonymous]

Still waiting for denim on my 630, I suppose, there is as much of me getting denim,

As Vladimir Putin having a Karaoke with President Obama, in the Whitehouse

[ianh]

Looks like my 1020 might get Windows 10 Preview before Denim at this rate ... http://www.windowscentral.com/first-wave-windows-10-phone-preview-likely-include-htc-one-lumia-1020-...

[Anonymous]

That's perfect for me as I have a spare 1020. Cracked screen but otherwise doing nothing. Windows 10 test bed for me

[tullyhubbert]

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@tullyhubbert wrote:

Timing is a bit wierd sometimes though, for instance you'd think all CV models would be updated first but no. I've an CV 830 (Waiting on a Denim update so Lumia camera 5 will work) but the Vodafone version has been updated already while EE and CV are still waiting.

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Denim update for CV 830s has arrived. Just waiting for O2s 925 update now.

[Anonymous]

http://www.windowscentral.com/t-mobile-says-it-has-no-plans-update-devices-older-lumia-521-and-925-w...

could it be that microsoft themselves are hoping that customer`s will give up waiting for update`s and upgrade or in some case downgrade.

http://www.windowscentral.com/microsoft-has-new-plans-expand-windows-phone-devices-africa

And this tells me microsoft are more intrested in asian and third world market`s than uk and north american market`s, note the unannounced device`s low end budget device`s microsoft will soon be knee deep in low end budget phone`s all will require updating to windows 10 later.

[Anonymous]

OK, I have the 635 on O2 PAYG, and apparently the denim update should be available, but when I check for updates, it still says that my phone is up to date (cyan).... am I doing something wrong and noobish, or is the update not ready for ma phone yet?