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Black Berry Curve, can only use internet with Wifi, could use it anywhere until recently.

Anonymous
Not applicable

Hi, I recently got a 'hand-me-down' Blackberry Curve from my brother. I put my 02 'pay as you go' sim in it and started getting messages saying I'd need bolt ons or to change my tarrif to use the internet. So I came on here and changed my tarrif to a blackberry one I thought would work. It said it'd be able to change it in about 3 weeks. After I did that I started getting texts telling me I could use the internet now; I didn't need to change anything at all. I used my phone happily until - completely forgtton about - the date arrived for the tarrif change. It suddenly started changing me daily for 50mb, so I thought I could just change back to 'Text and Web' which I did. It inculdes 500mb, but I can't use the internet outside my own wifi anymore. The same with the facebook app. It will just say can't connect. How do I start using the internet anywhere (obversly where there is enough signal) again?

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MI5
Level 94: Supreme
  • 143457 Posts
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Registered:

You have to have a Blackberry tariff or a Blackberry bolt on on your tariff.
Once that is active you need to register your device with the Blackberry servers.....

https://bis.eu.blackberry.com/html?brand=o2mailuk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143457 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

You have to have a Blackberry tariff or a Blackberry bolt on on your tariff.
Once that is active you need to register your device with the Blackberry servers.....

https://bis.eu.blackberry.com/html?brand=o2mailuk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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