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what happened to my order not to receive email when it will be delivered to me

ionutitalia
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what happened to my order not to receive email when it will be delivered to me
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Cleoriff
Level 94: Supreme
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Hi @ionutitalia 

You'll need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

 

Veritas Numquam Perit

Girl in a jacket
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ionutitalia
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Hello, please tell me what's going on because some time ago I ordered Samsung book flex 2. I paid £ 420, then my money was given back. And a few minutes ago I was withdrawn and the sum of £ 420
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MI5
Level 94: Supreme
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Registered:

@ionutitalia 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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