Solved: warranty

Anonymous · ‎07-04-2017

Hello i have a question how long is the warranty on the phone at o2?

MI5 · ‎08-04-2017

2 years if you bought from o2 but 12 months if not.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Anonymous · ‎07-04-2017

The manufacturers warranties are usually 2 years but if an iPhone then 12 months

MI5 · ‎07-04-2017

Which phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎08-04-2017

it's LG G4

MI5 · ‎08-04-2017

2 years if you bought from o2 but 12 months if not.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎08-04-2017

thank you xxx

MI5 · ‎08-04-2017

No problem

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

gmarkj · ‎10-04-2017

If you have a problem with the phone I would recommend contacting LG directly.
Had the boot loop issue myself and they collected, repaired and returned it within a week.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Martin-O2 · ‎10-04-2017

@gmarkj wrote:
If you have a problem with the phone I would recommend contacting LG directly.
Had the boot loop issue myself and they collected, repaired and returned it within a week.

I take it you've had no further issues with it @gmarkj?

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gmarkj · ‎10-04-2017

Not a thing.
Been really good ever since.
Actually seems to have solved another issue I was having - when exiting the building after work it would take an age to get a mobile data signal.
Since the change I've not had this issue.
No clue if this is related to the boot loop or a factory reset on the old device would have sorted it though...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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