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virgin to O2

MRad
Level 1: Joiner
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on ‎08-09-2023 08:19

on ‎08-09-2023 08:19

direct debit set up

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madasaf1sh
Level 79: Lord of the Boards
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on ‎08-09-2023 08:24

on ‎08-09-2023 08:24

@MRad 

 

Your direct debit should come across automatically, if it hasn't (the bank can play funny at times), then you need to call o2 on 0800 902 0217 and they can sort it for you. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MRad
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on ‎08-09-2023 08:52

on ‎08-09-2023 08:52

Also I don't have access to my account. I had three numbers with Virgin and one SIM from O2. Now O2 when I log in to virgin it redirects me to O2 and when I log into O2 it only recognises my O2 SIM not the virgin numbers!!!

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Enlli
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on ‎08-09-2023 09:13

on ‎08-09-2023 09:13

At the moment the combining of accounts has been suspended during the switch.

I'm afraid you have to set up a different MyO2 account for each SIM

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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