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unsolicited premium texts

PeterKemp
Level 1: Joiner
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Can anyone help with this. I just found out that my wife has been receiving unsolicited ‘prize’ texts for months from two numbers 88227 and 88101. Turns out these are premium nos and just receiving texts - even tho you didn’t ask for them - costs. Total is about £25 per month and it’s been going on for ages. Anyone know how to block these numbers. There’s no block option in the texts. Thanks

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MI5
Level 94: Supreme
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@PeterKemp 

Help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next and here www.payforitsucks.co.uk 

You also need to ask customer service to bloack all charge to mobile billing on the account Guide: Tips to avoid unexpected charges on your bill 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

@PeterKemp 

Help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next and here www.payforitsucks.co.uk 

You also need to ask customer service to bloack all charge to mobile billing on the account Guide: Tips to avoid unexpected charges on your bill 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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TallTrees
Level 49: Rootin' Tootin' 
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Hi there @PeterKemp 

Make sure you get your wife's money back.

These despicable scum need to be stopped.

Make sure (as advised) you get a block on

premium numbers and direct to bill bars

put on your wife's account.

Best wishes and Good Luck 

follow guides and may be take some time

but get your money back...TallTrees 



HAPPINESS IS BEE SHAPED

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EmilieT
Former Staff
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Good morning @PeterKemp, the info above should help you get this sorted but if you have any other questions, please give us a shout slight_smile

 

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