Solved: unlocking

Anonymous · ‎09-03-2017

A few weeks ago i asked for 02 to unlock my samsung galaxy A5. The request came through via email but I never did unlocked it. Now i can't find the email!!! Can they unlocked this again or resend the email?

MI5 · ‎09-03-2017

Just request it again or call CS and ask them to resend it
http://www.o2.co.uk/contactus
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-03-2017

Just request it again or call CS and ask them to resend it
http://www.o2.co.uk/contactus
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎16-03-2017

@Anonymous wrote:

A few weeks ago i asked for 02 to unlock my samsung galaxy A5. The request came through via email but I never did unlocked it. Now i can't find the email!!! Can they unlocked this again or resend the email?

Hey @Anonymous How are you? Did you manage to sort out the unlocking in the end?

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