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on 23-10-2018 03:17
Solved! Go to Solution.
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23-10-2018 04:24 - edited 23-10-2018 04:25
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23-10-2018 04:24 - edited 23-10-2018 04:25
Hi @Drew
It sounds like you have a premium numbers block on your phone and you, therefore, need to speak to Customer Services to get them to remove the block http://www.o2.co.uk/contactus. The best time to ring is 8am to avoid a long wait on the phone.
Good luck and welcome to the forum
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23-10-2018 04:24 - edited 23-10-2018 04:25
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23-10-2018 04:24 - edited 23-10-2018 04:25
Hi @Drew
It sounds like you have a premium numbers block on your phone and you, therefore, need to speak to Customer Services to get them to remove the block http://www.o2.co.uk/contactus. The best time to ring is 8am to avoid a long wait on the phone.
Good luck and welcome to the forum
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on 23-10-2018 06:06
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on 24-10-2018 12:21
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on 24-10-2018 12:21
Hey @Drew how did you get on with customer services?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
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on 25-10-2018 00:44
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on 25-10-2018 00:46
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on 25-10-2018 03:58
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on 25-10-2018 03:58
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on 25-10-2018 06:34
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on 25-10-2018 06:34
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 25-10-2018 10:15
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on 25-10-2018 10:15
Please keep us updated @Drew
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?

