Solved: Re: unblock phone for use with TV comp no.s etc.

Drew · ‎23-10-2018

How to unblock S6 phone to ring TV Comp/Voting etc. E.G. 6505800 ?

Glory1 · ‎23-10-2018

It sounds like you have a premium numbers block on your phone and you, therefore, need to speak to Customer Services to get them to remove the block http://www.o2.co.uk/contactus. The best time to ring is 8am to avoid a long wait on the phone.

Good luck and welcome to the forum

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

View solution in original post

Glory1 · ‎23-10-2018

Hi @Drew

It sounds like you have a premium numbers block on your phone and you, therefore, need to speak to Customer Services to get them to remove the block http://www.o2.co.uk/contactus. The best time to ring is 8am to avoid a long wait on the phone.

Good luck and welcome to the forum

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

liggerz87 · ‎23-10-2018

Watch @Glory1 tour comment may get flagged like mine did

Martin-O2 · ‎24-10-2018

Hey @Drew how did you get on with customer services?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Drew · ‎25-10-2018

Not rang them yet ..

Drew · ‎25-10-2018

Thanks @Gloria ..was hoping to avoid Cust. Serv.

Glory1 · ‎25-10-2018

@Drew wrote:
Thanks @Gloria ..was hoping to avoid Cust. Serv.

Your very welcome but this is one where only CS can help, I'm afraid @Drew.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

MI5 · ‎25-10-2018

We've often asked for such settings to be available in MyO2 but nothing changed so far.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎25-10-2018

Please keep us updated @Drew

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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