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transferred or ported the number from O2 to Virgin mobile. The system is busy please try again later

Anonymous
Not applicable

I have not been able to use my mobile for two weeks. Dialing produces a 'The system is busy please try again later' message, trying to use my data/internet gives me a message that tells me Could not activate mobile data... This started after I transferred or ported the number from O2 to Virgin mobile and then the problem started. I have called Virgin mobile a lot of times, and they kept telling me that O2 needs to transfer the "SPS" files.

it looks like O2 doesn't reply to Virgin Mobile. They keep requesting the files so far no answers from O2.

I am tired I am lost I don't know what I could try? Plese help David

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jonsie
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MI5
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Nope, never worked for any network on any services, we just do the hardware and software aspects rather than the provisioning.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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