Solved: transfer esim to new phone

Carbuilder · ‎07-01-2024

Hello,

I have two requirements that I cannot find an answer to.

a) I have a new phone and would like to transfer my sim to it without affecting my current contract in any way. How do I do this?

b) I have a second number that I would like to bring over from Vodafone. This number is used with a cellular Apple Watch with a Vodafone 'One Number'. My question is, with O2, can I also have this feature? If so, is it free, or is there a monthly charge?

Thanks,

MI5 · ‎07-01-2024

@Carbuilder

You need a new esim pack to transfer the esim to a new phone.

Get one in store but take photo ID with you.

O2 charge £7 per month for a watch connection but I wouldn't advise you move to O2 for it as they have too many problems connecting watches.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-01-2024

@Carbuilder

You need a new esim pack to transfer the esim to a new phone.

Get one in store but take photo ID with you.

O2 charge £7 per month for a watch connection but I wouldn't advise you move to O2 for it as they have too many problems connecting watches.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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