Solved: swapmysim

Anonymous · ‎01-04-2017

I go to swapmysim.o2.co.uk, enter my mobile, check the 'not a business number' option, click submit, wait about a minute and eventually the browser says it can't open the page http://swapmysim.o2.co.uk/validatempn

A few minutes later I receive a code on my phone but I can't find a way to enter the code without starting the process again. After 3 goes it says I reached the maximum for the day. I've tried this for a few days and I've tried different browsers with the same result.

What am I doing wrong?

Thanks

MI5 · ‎01-04-2017

Give customer service a call to help it along.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-04-2017

Give customer service a call to help it along.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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