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so much for O2 next day delivery

Anonymous
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Ordered my new Note 4 on Saturday around 13.30 & got all their new online t&cs crap done by 14.00, which is all within the 10pm friday - 10pm sunday window for delivery on Monday and nothing has turned up, plus on myO2 it just says 'in progress'.   Yeah excellent service there

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Anonymous
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Hi

We do see a few similar threads about the 'next day delivery' claim.

Did you get any tracking info to your in box or spam in box ?

Maybe ring O2 on 202 to ask.

Other points of contact are here http://www.o2.co.uk/contactus

Tracking help link is http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

I would assume quite a few people are after that device.

Let us know how you get on.

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jonsie
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I believe they are out of stock. In progress would seem to confirm that unfortunately:smileysad:

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Anonymous
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I ordered Saturday as well. Promised Monday delivery as well.

Zilch.

Not very impressed.

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MI5
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In progress most definitely actually means "out of stock". It seems O2 didn't get many Note 4's as they sold out very quickly. Unfortunately the website didn't update with the same speed 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
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Just had yet another go at O2 customer services. Apparently the note 4 is in stock but the boxes don't state which colour. They have been liaising with Samsung to tell back From white & orders SHOULD be sent tomorrow
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jonsie
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Anonymous
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@Anonymous wrote:
Just had yet another go at O2 customer services. Apparently the note 4 is in stock but the boxes don't state which colour. They have been liaising with Samsung to tell back From white & orders SHOULD be sent tomorrow

Would you let us know if you recieve it tomorrow or not.

 

Best of luck.

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viridis
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@jonsie wrote:

You couldn't make it up.....Rolleys


Anything on your box to suggest colour?

Just wondering if this is legit or....

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MI5
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@viridis wrote:

@jonsie wrote:

You couldn't make it up.....Rolleys


Anything on your box to suggest colour?

Just wondering if this is legit or....


Each colour has a unique SKU......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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