cancel
Showing results for 
Search instead for 
Did you mean: 

s20 ultra

Tami
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
hi.
I ordered my s20 ultra on the 14th of March for click & collect but now its been send for home delivery.
I checked online the other day & it says they are in stock & I got a txt from o2 on Monday saying they are getting ready to ship my order.
anybody any idea how long it would take?
you literally wait for hours on hold to customer service the now & I've got 2 kids so can't wait that long on them answering me lol.
Message 1 of 7
575 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Tami 

You will get a dispatch email shortly if yours is ready.

They usually send the emails around 7.30 in the evening.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 7
565 Views

Tami
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
now saying home delivery upto 1 week😴, available next day this morning but 1 week now.
Message 3 of 7
539 Views

jonsie
Level 94: Supreme
  • 92905 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Tami
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
just got a txt saying it will be here tomorrow but still no dispatch email from o2 & still says in progress on my o2 app
Message 5 of 7
525 Views

jonsie
Level 94: Supreme
  • 92905 Posts
  • 608 Topics
  • 6913 Solutions
Registered:
Message 6 of 7
520 Views

JagoUK
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

I ordered on 8th March.

I too saw the s20 Ultra Grey go from out of stock to in stock and now today to 1 week wait and now out of stock again.

 

No texts or emails. Just "In progress" which is the same as it has been since 8th March.

 

I won't be ringing them as others have said lines are down anyway.

Message 7 of 7
504 Views