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traversnoswad
Level 1: Joiner
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i have a router and have a PAYG sim for data, which i have activated and added credit.

 

why won't it work

 

i was speaking to someone "live" in chat but they vanished.

 

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MI5
Level 94: Supreme
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@traversnoswad 

Try adding the O2 APN.

https://community.o2.co.uk/t5/Android/Connecting-Android-Phone-to-Data-Services/td-p/544202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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traversnoswad
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sorry but i don't understand where / how i would enter this information.

 

I have a huawei cube which when purchased came with a Three sim which, despite working, the speed was shocking.

 

I have been told the 02 is fastest for my area but i just can't get it to connect to the www.

 

How do i speak to the O2 staff via chat?

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MI5
Level 94: Supreme
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Look in your manual for the router or Google for how to do it.

Edit. Found manual here https://www.google.co.uk/url?sa=t&source=web&rct=j&url=https://www.4gltemall.com/downloads/dl/file/i...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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